FAQ | HydraTen

How can I subscribe to your product?

You can subscribe by going to our website (link) and clicking the "subscribe" button.

Can I terminate the subscription before the contract ends?

Yes, but you have to pay $100 for contract termination

Can I change my subscription even after I subscribed?

Yes, and it will take effect after 7 days from the change request and you have to pay the amount of the subscription level that you decide to take.

How can I contact you if I have any questions?

You can contact us via email and phone written on the footer of this page

If I order today, how soon will the product be delivered?

We have two types of delivery (standard and express). If you choose standard, you will receive the product 2-3 business days from the day you successfully subscribed to us with a fee of $9.99. For express delivery, it will take 1-2 days from the day you successfully subscribe to us with a cost of $14.99.

What will happen after I click the subscribe button and provide all my information?

You will receive an email from us with the contract based on your chosen subscription. Please read and understand the contract and return it to us with your signature.